ICON i20 Golf Cart Review

    Advertisement


    Key Highlights

    price

    Starting at $7,800

    power

    Electric

    speed

    25 mph

    condition

    New, Used

    ICON electric vehicles could certainly be driven on a golf course, but their real purpose is dedicated to moving people on public streets. As you may be aware, there are general features that must be included on a street legal cart than you would normally not find on a vehicle driven exclusively on a golf course.

    Because night golf has never been very popular, golf carts do not have lights. For street use, however, vehicle lights are required. The ICON i20 answers the call with headlights, taillights, brake lights and turn signals. This cart also comes with necessities like a horn, a digital speedometer, seat belts, functional front and rear bumpers and side mirrors. The nice thing is these features are all standard on the ICON i20 instead of being listed as options that cost extra. In addition, because the cart will be street-driven, the power plant is a 48-volt Toyota motor capable of a 25 mile per hour speed.

    Maintenance is basically not necessary when the vehicle is ordered with an advanced Lithium battery. Other items that simplify care include an on-board charger that can deliver 30-50 miles per charge and a chassis that is fabricated from powder coated steel.

    Features that could add to your cost with other manufacturers but are standard on the ICON i20 include four-wheel hydraulic disc brakes, 10” aluminum wheels and a choice of eight standard colors.

    Street-ready vehicles can normally be driven legally on any public street where the speed limit is 35 miles per hour or less. This opens up a world of possibilities from trips to the supermarket to a nice dinner out. You can drive with confidence because your ICON i20 has all the safety features to make sure you are visible to other motorists and can signal your intention to turn or stop. And, you can enjoy this freedom for a fraction of the cost of even the least expensive automobile.

    Driving a road-ready electric vehicle allows you to respect the environment, use less fossil fuel and save a great deal of money. Perhaps best of all, driving an ICON i20 is simply more fun. Silently cruising down a street in a solidly built vehicle is a real treat, especially considering your acquisition cost could be as much as 50% less than most electric carts.

    This is one case where specialization leads to excellence. You don’t convert an ICON to legal street use, it comes ready to take on the job. There is also the little-considered benefit of finding a place to park when you arrive at your destination. Personally, I would much rather find a small space to park an ICON i20 than to drive looking for a place to dock a large SUV.

    As with any cart you are looking to purchase, we highly recommend finding a dealer you trust to handle any issues that may arise in the future. Nothing is worse than having a cart you cannot find the parts for and are without a means to get it fixed when you are down and out.

    We’ve spoken to a few Dealers in regards to the ICON brand and most of them sing its praises stating that very rarely they have issues with them. If, as the Doobie Brothers sang, you are “takin’ it to the street,” the ICON i20 could be a great choice.

    Gallery

    Advertisement


    More Information

    Documents
    Brochure

    Reviews

    5.5 / 10 Consumer Rating (12 reviews)
    SAFETY5.9
    COMFORT5.9
    RELIABILITY5
    PERFORMANCE6.3
    VALUE4.5
    What Owners are saying... 12 Please leave your rating
    Order by:

    Be the first to leave a review.

    0.2 / 10
    SAFETY 0
    COMFORT 1
    RELIABILITY 0
    PERFORMANCE 0
    VALUE 0
    TS
    I would NEVER recommend an icon i20
    We have own an icon golf cart for a year and two months, we are on our third set of batteries. The company does not care. They told us they will just keep replacing the batteries until the warranty runs out and then we are on our own. Terrible customer service!!!
    November 17, 2023, 12:16 pm
    0.3 / 10
    SAFETY 0
    COMFORT 0
    RELIABILITY 0.5
    PERFORMANCE 0.5
    VALUE 0.5
    Tom
    Poor product backed by poor customer service
    Got one of these for my birthday. Less than two months and the thing stopped working. Will not drive forward or back and was poorly made from the start. I get that things happen but the two closest dealers are in two other states. I’m not driving hrs to get this thing fixed. People this thing was $13k I would assume that a reputable company would stand behind its product. I will figure this out one way or another but it wouldn’t be so difficult if I only went with a more established brand.
    August 25, 2022, 6:34 pm
    9.8 / 10
    SAFETY 10
    COMFORT 9
    RELIABILITY 10
    PERFORMANCE 10
    VALUE 10
    Steve Kincade
    ICON - Great Golf Cart
    I picked up a new ICON i40L. I got the upgraded tires, upgraded batteries to AGM, floor mats, undercarriage blue running lights. I also got he speed increased to 30 MPH. All of this came at $6,000 less than equally equipped Club Car. Cart has disk brakes and all the features to get an auto license plate from Florida DMV.

    I have put almost 4,000 miles on this beast. Its a fast, solid beast of a cart. I have had great service from ICON. That said, I have not had a single mechanical issue. Zero defects.

    Unfortunately, the dealer I bought it from - Superior Karts in Naples Florida lost their license to sell ICON do to their poor relationship with ICON HQ in Tampa.

    I have "sold at least ten other carts to folks who all stop to ask what kind of cart I have and where could I buy one. Every single person that bought one, ordered upgraded AG batteries. Why would anyone risk buying nickel batteries and have them boil over, spill battery acid on yourself and garage floor? Makes no sense. Order maintenance free AGM batteries (upgrade of about $1,000) and hopefully soon, ICON will upgrade the Toyota controller so the controller will accept lithium batteries.

    With lithium and radial tires, this cart would be the fastest, strongest and best looking cart on the road - for $thousands less.

    P.S. China is already the global leader in electric cars so don't be fooled by the China bashing that goes on by all the US dealers. Fake news. The carts are assembled in Tampa and now Texas and ICO is 100% an American company. This cart is a beast and is excellent quality.
    December 19, 2021, 1:18 pm
    6.1 / 10
    SAFETY 10
    COMFORT 8.5
    RELIABILITY 1
    PERFORMANCE 10
    VALUE 1
    Terry Jamerson
    New ICON Golf Cart Charging System Failed after Four Months
    We bought a new ICON Golf Cart here in Myrtle Beach in June 2021 and in early October, the charging system started to fail and finally stopped charging. The green light came on after being plugged in overnight but the charge was not full. The local dealer indicated that a dashboard programing problem had been identified by Icon that caused the charge to stop before finished. This was not told to us when we bought this new cart. The local vendor picked up our cart and replaced the charging system under warranty. We hope this will fix it but the reviews here indicate multiple problems that we were not made aware of. Very disappointing due to the performance and looks of this cart when we bought it.
    November 9, 2021, 8:27 am
    0.9 / 10
    SAFETY 0.5
    COMFORT 2.5
    RELIABILITY 0.5
    PERFORMANCE 0.5
    VALUE 0.5
    Lee Schoon
    DO NOT BUY ICON
    Purchased a new Icon electric golf cart in July 2021. A month after purchase the cart started having problems. By the 7th hole I could not get the cart to stop. Put on the brake and it sped up. If I had been behind another cart I would have hit them. The dealership picked up the cart to find the problem. Could not get it to do the problem. Brought back and said nothing wrong. So I'm driving it on the street to see if corrected. Came to a stop sign but cart would not stop. Car turning saw I had a problem and let me through. If the car had not stopped I would have hit him. Again contacted the dealership. Basically told me I was lying and there is nothing wrong with the cart. Dealership would not take the cart back, return my money or honor the warranty. Sold cart and new owner having same problem. New owner contacted dealership and was told same thing that there is nothing wrong with the cart. Spoke to manufacturer rep and all we can do is take the cart to him, an hour away, at our expense and they would look at it. You would thing they would do all they could to correct a serious problem and make a happy customer. Customer service greatly lacking, dealership very rude, and basically so sorry too bad. DO NOT BUY AN ICON GOLF CART.
    October 11, 2021, 9:56 am
    10 / 10
    SAFETY 10
    COMFORT 10
    RELIABILITY 10
    PERFORMANCE 10
    VALUE 10
    John Wedgworth II
    So Glad I Made The Choice To Buy Icon!
    We recently bought our 2021 Icon 160L from New Braunfels Golf Carts and we absolutely love it!! This is my first cart purchase and will definitely recommend the Icon as well as NB Golf Carts!! The experience for both was awesome!!
    July 26, 2021, 12:38 pm
    9.8 / 10
    SAFETY 10
    COMFORT 9.5
    RELIABILITY 10
    PERFORMANCE 10
    VALUE 9.5
    Chantel Laud
    A Bit of Advice
    This isn't a good or bad review, this is some helpful knowledge with the ICON's, battery maintenance, and overall cart maintenance. Everyone has their idea of a good battery. The term you get what you pay for is true, but also you must tend to those precious babies or you will be buying new ones faster than you can think. Always charge your cart first, then check water. Only use distilled water. Make sure the cables are tight and free of corrosion. You also want to rinse the batteries off every now and then. Believe it or not, but the dirt reduces voltage. ICON carts are good carts. Sure you can get a dud cart in any brand. It's no secret that the carts are a Chinese product, but are assembled in the US. If you look at any other cart, parts will come from China. Nothing is 100% American. That being said, if you take care of your cart and your batteries, you will get a long life with both.
    June 28, 2021, 11:56 am
    0.6 / 10
    SAFETY 0
    COMFORT 1
    RELIABILITY 0
    PERFORMANCE 1
    VALUE 1
    Michele Margaret
    Stay away
    We bought this cart brand new. The battery never last more than 30 minutes yet the digital pad always read 95-100% battery. We changed out the pad 3 times and it still didn’t work. We returned it for a full refund. Will never buy Icon again.
    May 1, 2021, 5:45 pm
    9.6 / 10
    SAFETY 9
    COMFORT 9
    RELIABILITY 10
    PERFORMANCE 10
    VALUE 10
    Keith Alan
    Icon
    We have had our Icon for two years now and it currently has 1700 miles on it. Not one single issue with it since purchase and still runs like a top, we love it.
    April 4, 2021, 6:55 am
    7 / 10
    SAFETY 8.5
    COMFORT 8.5
    RELIABILITY 8.5
    PERFORMANCE 8.5
    VALUE 1
    Glenn Sims
    Terrible Customer Service
    Unfortunately I purchased an ICIN EV. Within 3 months the seats began to fade. It took me over a year to get replacement seat covers. Rather than having nice smooth corners, I now have ‘wrinkled’ corners. This looks nothing like the original seat covers. After repeated requests to get this corrected, I requested that Roy Williams, owner of ICON EV, call me. I have emailing him twice and calling twice, he has NEVER returned my call. This is not surprising as I have repeatedly found his General Manager, Lana Batten, to be unhelpful, unconcerned and rude on the phone.
    My advice, DO NOT PURCHASE AN ICON EV.
    March 18, 2021, 2:30 pm
    2.5 / 10
    SAFETY 3.5
    COMFORT 2.5
    RELIABILITY 0.5
    PERFORMANCE 5.5
    VALUE 0.5
    Mike
    cheap, not quality
    when shopping for a cart I came across ICON, at first, ICON checked all the boxes, I was told it was made in America and seemed to drive fine, Then after my second year (2 years 3 months) my power seemed to be dropping rapidly after a charge, I called a reputable company who dosent sell carts, they just offer repairs, and was told the truth WITH PROOF, this cart wasnt made in America, It was made in communist china FACT, I got the cart with trojan batteries, the trojan batteries are the best on the market and almost everyone agrees but I was stumped as to how they could have went bad so quickly, in my past carts (club cars) the trojan batteries ALWYS lasted 4 or 5 years, in the ICON they only managed to last 2 years 3 months, the load test was weak on 4 of the batteries and low on the other 2, was told by tech thats the price you pay when you have a cart that drives so fast (28MPH) basically I just traded the poor con job in and bought a PILOT car, Pilot Car has a more responsible 25 MPH and as it was demonstrated to me there is a huge difference in 25mph and 28mph when it comes to performaance and longevity of batteries. Plus PILOT car is made proper with european sourced steel ...virgin steel whos alloy is much much better than chinese icons, On top of all this I found out that ICON is just a name, other brands have the same cart, Ziggy makes a cart thats identical to ICON, after some calls to Ziggy, they were honest and admitted they were built in china by LV Tong ....the same people that make icon, after a call to roy the owner of the name icon, he basicall told me where to go and how hard to pound if you catch my drift. I will tell everyone I know, dont fall for the cheap price, its a trap
    March 4, 2021, 9:17 am
    9.3 / 10
    SAFETY 9.5
    COMFORT 9.5
    RELIABILITY 9
    PERFORMANCE 9
    VALUE 9.5
    Anthony DeBellis
    Great for the money, but...
    As a golf cart it hits 90% of the marks. Here’s my peeves. Only 2 cup holders, most have 4; no place for golf balls. That’s it. For the $4,000 price difference, I can deal. Just added a dash tray. The last peeve, it doesn’t improve my game, but I arrive looking good.
    December 12, 2020, 7:51 am
    Please leave your rating

    Have images of your cart? Drag and drop them here. We'd love to see them!